Description

About this role:

Wells Fargo is seeking a Senior Digital Product Manager position...

Personal Lending - Wells Fargo's Personal Lending organization is comprised of the company's new Flex Loan product, its unsecured personal loan product as well as the Wells Fargo Retail Services business. Personal Lending is transforming the way we engage with our customers through innovative digital solutions that enhance our customer experience.

In this role, you will:

• Lead or participate in variety of complex functions within the digital environment
• Contribute to large-scale planning related to the execution of the digital strategy
• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
• Independently resolve complex issues
• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
• Coordinate highly complex activities and guidance to others.
• Consult with dependent product partners (including legal, risk, compliance, and control) on digital application capabilities required to meet business growth objectives.
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.
• Work independently to make recommendations for support function by providing support and leadership.
• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.
• Collaborate and consult with team leaders in developing project plans, policies, and procedures.
• Experience with Agile Scrum methods and Confluence and JIRA tools suite.
• Demonstrate ongoing knowledge and experience of financial services and Banking industry including products, systems, processes, and data.
• Highly developed interpersonal and communication skills with proven ability to engage and influence senior technology and business leaders.
• Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with Financial Services or Fintech industry
• 3+ year of Agile methodology experience
• Strong analytical skills with high attention to detail and accuracy
• 4 +years plus of advanced Microsoft office (Word, Excel, Outlook, and PowerPoint) skills, experienced with Jira and Data reporting tool such as Looker, Tableau, or Amplitude
• Experience developing partnerships and collaborating with other business and functional areas.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives.
• 3+ years of experience managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap..
• Experience transitioning teams to agile product and portfolio management.
• Previous experience with Financial Services or Fintech industry
• 3+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
• 3+ years of experience working in an Agile environment, managing tradeoffs, and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap.
• 3+ years of experience leading the development and execution of complex digital business plans, programs, and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance.
• Previous experience enabling new features for merchant experiences.
• Prior successful work leading scrum teams in a matrixed environment
• Prior Experience as a Transformation leader driving change across an organization
• Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels.
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives.
• Experience consulting, influencing, and partnering with a broad constituency of stakeholders.
• Ability to positively influence, motivate, and lead diverse teams in a shift based, decentralized, and geographically dispersed environment.
• Ability to translate and present complex technical data across technical and non-technical groups.
• Customer centricity mindset; focused on putting the customer first in product development.
• Proven ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of a product and address critical decision points to sustain team, customer, and stakeholder excitement around the product.
• Strong understanding of constructing user stories with clear acceptance criteria
• 4+ years of experience in with Jira and Confluence

Job Expectations:

• This position is not eligible for a visa sponsorship.
• Candidate must reside within a reasonable commute to a location listed in the posting.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position.

Posting End Date:
5 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.