Description

Are you ready to drive change and make impactful decisions in a dynamic environment? Join our Marketing Growth & Innovation (MG&I) team within Chase's Consumer & Community Banking group, where you'll collaborate with cross-functional teams to ensure a robust control environment. Be a part of a team that values innovation and growth!

As a Business Analysis Associate II in the New Initiative and Control Execution (NICE) department you will be responsible for supporting control owners, while partnering with a cross-functional team, inclusive of Compliance, Legal, Risk teams and other key stakeholders to ensure a robust control environment is maintained. In this role, you will drive change and decision-making to establish a robust control framework for the Marketing Growth & Innovation (MG&I) business areas, facilitate stakeholder meetings and communications, participate in control testing and audits, and collaborate on creating senior leadership communications, while supporting various deliverables across the NICE team.

Job responsibilities

• Drive decision-making and change to establish a strong control framework for MG&I.
• Facilitate weekly and ad-hoc meetings with key stakeholders to ensure understanding of MG&I processes and initiatives.
• Participate in control testing, audits, reviews, and exams with MG&I process owners and Control managers.
• Collaborate with stakeholders to create communications and presentations for senior leadership.
• Track and support multiple deliverables across the NICE team for business areas.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in Operations, Marketing, Controls, and/or Compliance.
• Bachelor's Degree preferred, with a major in Marketing, Operations, Compliance, Business Management, or related field.
• Demonstrated experience in facilitating meetings with agendas, minutes, and etiquette.
• Proficiency in Microsoft products, with extensive knowledge of Excel and PowerPoint; SharePoint experience preferred.

Preferred Qualifications, Capabilities, and Skills

• Exhibit results-oriented, analytical, and problem-solving skills.
• Demonstrate effective organizational skills with attention to detail and urgency.
• Build strong relationships and lead through collaboration.
• Lead with a customer-obsessed mindset, prioritizing the voice of the customer.
• Promote a strong control environment, adhering to risk/control procedures and processes.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.